Harish Dunakhe leads IDC’s research & advisory practice for the software program in the Middle East, Africa, and Turkey (META) region.
He is responsible for a team of research analysts and manages the delivery of insights in IDC’s software program and syndicated research. Harish and his team have expertise in studying technology trends to provide our clients with thought leadership and actionable insights. He is based in Dubai.

Harish has a strong understanding of leveraging technologies to solve business problems in the public sector, travel & transportation, hospitality, IT, and retail. He has significant knowledge of emerging technologies such as blockchain, RPA, artificial intelligence, and cloud. He works with clients to understand the intricacies, opportunities, and challenges involved in their technology transformation journeys.

Harish brings more than 17 years of experience working with leading system integrators and other technology companies across the Middle East, South Asia, and India. Prior to joining IDC, he held senior roles spanning technology sales strategy, program governance, and large account business planning at Global MNCs such as Wipro, DXC Technology, and Sonata Software.

Eren is a seasoned analyst with 20+ years of experience in the ICT sector. He directs all IDC ICT research and consulting engagements in Türkiye, and all sustainability research and consulting projects across the Middle East, Türkiye, and Africa (META).

Based in Istanbul, Eren has been involved in projects ranging from market forecasts to strategic consulting engagements on market entry, competitive analysis, go-to-market strategies, technology marketing, and end-user studies. Eren’s vast experience in the IT services, cloud, software, and telecommunications domains helps IDC clients understand the impact of technology-enabled, sustainable transformation processes in the context of sustainable digital business strategies, operations, products, and services. In addition to his research and consulting activities, Eren is a speaker at industry events.

Prior to joining IDC in 2017, Eren spent more than a decade in IT industry roles spanning portfolio management, channel and business development, pricing, and software development at companies including Turk Telekom and TAI.

Eren earned a bachelor’s degree in electrical and electronics engineering and an MBA focused on technology road mapping for strategy and innovation, both from Middle East Technical University. He received a master of science in information systems, with a thesis on modeling mobile telecommunications services, from Middle East Technical University. During his academic endeavors, he studied for one semester at the University of Copenhagen, and for one semester at Harvard University. He is pursuing a marketing PhD focused on sustainability.

In his role as associate research director for IT services and software across the Middle East, Turkey, and Africa (META), Melih drives IDC’s regional research and consulting engagements in the areas of IT services, Cloud, artificial intelligence (AI), and intelligent automation.

He first joined IDC in 2012 as a senior research analyst located out of IDC’s Istanbul office, with various responsibilities for the firm’s IT services, cloud computing, software, and telecom domains — both in Turkey and across the wider META region. Between 2016 and 2021, Melih headed the international marketing and investor relations practice at P.I. Works, a global automation and AI software vendor that serves telecom operators.

Now back at IDC, Melih is leveraging his vast experience in the IT services, cloud, software, and telecommunications domains to advise clients on go-to-market strategies, technology marketing and promotion activities, and market trends analysis. He is also driving a wide variety of research and consulting projects across the META region.

Melih has also previously served as enterprise channel and marketing manager at Nortel Turkey and as business development and strategy manager at Netaş, one of the leading systems integrators in Turkey and a former Nortel subsidiary. He possesses a bachelor’s degree in electrical engineering and received his MBA from Esslingen University of Applied Sciences in Germany. He has worked as a business development specialist at HP and wrote his MBA thesis for the company, covering European retail channel trends and winning strategies for channel businesses.

Adrian Hayes is a record-breaking adventurer, speaker, corporate coach, and sustainability ambassador. A former British Army Gurkha officer and Airbus sales director, he has set two Guinness world records for polar expeditions – for reaching the Earth’s ‘3 Poles’ in the shortest period of time in history and for the Arctic’s longest unsupported snow-kiting expedition to date.

H.E. Eng. Anas Al-Reemi serves as Vice Governor of Technologies and Solutions at Saudi Arabia’s Digital Government Authority. He is a value-driven executive with 20+ years of strategic leadership in digital transformation and technology innovation, and is a visionary leader shaping Saudi Arabia’s digital evolution through large-scale initiatives that enhance efficiency, elevate global rankings, and drive sustainable growth. He has a proven track record of success in driving enterprise-wide transformations, from pioneering Saudi Arabia’s first full cloud migration to launching digital platforms that revolutionized judicial services and education. Over the course of his career, he has led key national platforms, including Najiz, Gov.sa, and MoE, ensuring seamless change management and stakeholder collaboration to drive measurable impact.

Ramez Ibrahim AlFayez serves as the chief IT officer of the King Abdullah Financial District. He is a seasoned executive leader with over 21 years of experience in driving digital business transformation. He excels in establishing high-performance teams and optimizing operations to achieve strategic goals. He has a strong background in strategy, finance, procurement, and contracting and has collaborated with international consulting firms to develop and implement digital transformation strategies across various sectors. As a visionary leader in technology and innovation, he has spearheaded numerous successful projects, leveraging cutting-edge technologies and data analytics to drive business growth. His deep understanding of emerging trends and his ability to identify innovative solutions have enabled him to spearhead numerous winning technology initiatives. He was recognized as a TOP 100 CIO in Saudi Arabia in 2017 and one of the country’s top 100 visionary leaders in digital transformation in 2023.

Dr. Abdulrhman Alkhanifer is a digital transformation consultant specialized in building the digital journeys CX/UX. Currently, he is the CIO at King Saud University. Also, he serves as the CEO of K-Devs company. Dr. Alkhanifer received his PhD from Rochester Institute of Technology in NY,USA.

Majed Mohammad Alshodari serves as general director of the IT department at the Saudi Ministry of Hajj and Umrah. He is also a member of the Riyadh Chamber of Commerce’s Communications and IT Committee and a member of the International Council of E-Commerce Consultants, which is based in New Mexico. As part of his responsibilities, he helps establish future strategies, improve corporate governance, oversee operational plans, and analyze financial reports, revenue, and other expenses. He is a well-known business leader and an executive player with an intelligible passion for technology, cybersecurity, shared services, digitization, corporate strategy, and organizational change management. He has received numerous technology and innovation awards that have been based on his credibility and experience in delivering complex business development initiatives.

Yazeed Al Otaibi serves as assistant deputy minister for planning and digital transformation within Saudi Arabia’s Ministry of Health (MOH). He possesses vast experience in the areas of business and digital healthcare transformation, having delivered a number of key strategic transformational programs for the Ministry. For example, he led and directed the delivery and execution of the MOH Digital Strategies, the National Digital Health Blueprint, and the Digital Health Governance Frameworks. Over the course of his career, he has led multiple functions within the ehealth and digital transformation deputyship, such as the Office of Strategy Management, the Enterprise Architect Function, and the Digital Program Management Office.

Jayesh Maganlal currently serves as group chief information and digital officer (GCIDO) at ROSHN Real Estate, where he drives the company’s digital transformation and innovation agenda. With more than 22 years of experience leading technology and business transformations across various industries in global multinationals, as well as regional industries in the Middle East, Southeast Asia, and Oceania, Jayesh is a highly accomplished executive. Before joining ROSHN Real Estate, he held several leadership positions in the region, including CIO at Damac, Majid Al Futtaim Properties, and a government-owned budget airline in Dubai. He has a proven track record of delivering successful technology and business initiatives that result in significant cost savings, revenue growth, and improved customer experiences. With extensive experience in solving various business challenges across all technology areas in diversified industries, Jayesh is highly adept at grasping complexity and driving simplicity. He has a win-win mindset and excels at building profitable long-term relationships while helping companies grow. As a digital evangelist, Jayesh champions the use of data and technology practices to instil a digital mindset from the top down.

Bandar Alshahrani serves as executive director of the digital and technology division at Rua Al Madinah Holding Company, a PIF company. In this role, he is leading the development and execution of Rua’s digital transformation strategy. With over 20 years of experience in the digital and technology domains, Bandar is passionate about leveraging technologies, innovations, and digital transformation to enable business excellence and sustainability. Previously, he served as head of digital and innovation at ARDARA Development Company, also a PIF company, where he established the organization’s digital and innovation function and developed the ARDARA Digital Strategy aimed at diversifying the Kingdom’s economy and creating a positive social impact. He has also served as CIO at Ma’aden and was an integral developer of the Maaden Digitalization Strategy 2025 and a member of the Board of Managers of Ma’aden Fertilizer Company.

Mohannad AlSalmi is the CIO of Flyadeal. He has over 28 years of experience in IT and digital transformation. Throughout his lengthy career, he has held key roles in various organizations where he has been instrumental in developing and leading digital strategies, road maps, and projects. In 2022, he was recognized as one of the top 10 CIOs in the Middle East by IDC. He is also a Gallup Certified Strengths Coach who has earned a leadership and management qualification from the International Air Transport Association.

Mohammed Al-Ghannam serves as the general supervisor for IT and digital transformation at the Ministry of Transport and Logistic Services. He is an accomplished business-oriented digital leader with an impressive track record of 22 years in IT and digital transformation. He excels in navigating intricate business strategies and implementing cutting-edge digital solutions. His expertise spans diverse domains, empowering him to drive digital transformation, cybersecurity, and data strategies with unparalleled proficiency. During his tenure at the Ministry of Transport and Logistics, he has spearheaded numerous digital and technology programs and attained new heights of operational excellence. His approach seamlessly integrates technology adoption with cultural and strategic shifts, fostering growth and efficiency in the digital era.