Ana Zovko is the Chief Digital & Technology Officer at Croatia Osiguranje, where she leads the company’s IT and digital teams, including CO Digital, LAQO, and Koreqt. With over four years of experience at Croatia Osiguranje, Ana has been instrumental in driving digital transformation within the organization. As the Managing Director of LAQO, she successfully developed Croatia’s first 100% digital insurance platform, revolutionizing the Croatian insurance market by launching a fully digital product within just 10 months.

Before joining Croatia Osiguranje, Ana had a distinguished 14-year career at Hrvatski Telekom, where she held several leadership roles. As the Director of the Digital Department, she spearheaded the digitization of customer journeys, e-care, e-sales, digital marketing, and communications. She also led digital and agile transformation projects, implemented agile working methods, and managed corporate transformation initiatives, including M&A projects and defining corporate strategy.

Ana’s diverse experience and strategic vision have established her as a key leader in digital innovation and transformation, with a strong track record of driving growth and operational excellence.

Mr. Semir Ibrahimović has been working as director of IT at Bosna Bank International since 2006, prior to which he served as advisor to the general manager at Vakufska Bank Sarajevo and as CTO for systems integrator AldenData. He has led numerous IS implementation projects, including various core-banking implementation projects and business continuity management initiatives.

Expertise

• IT Security – Oversaw the implementation of an information security framework in accordance with new regulatory requirements.
• ERP Software – Led migration from a mix of in-house developed applications and Misys Equation software to the Asseco BI core-banking solution within one year.
• Virtualization – Led a virtualization project on Microsoft Hiper-V platform using Dell servers and EMC CX Clarion as storage, resulting in 70% reduction in the number of physical servers.

Organization Profile

Bosna Bank International (BBI) was founded in 2000 by the Islamic Development Bank, Dubai Islamic Bank, and Abu Dhabi Islamic Bank. The fact that BBI is the only bank in the Southeast Europe that operates according to the Islamic principles makes it a unique financial institution.

Nebojsa Mitric is currently head of infrastructure services for Inter-Net d.o.o., with responsibility for managing and securing large and complex IT systems for The Vehicle Center of Croatia, the company responsible for technical inspections of all vehicles in Croatia.

Nebojša has 15 years of experience, during which he has led numerous consultant projects in implementing risk management systems, information security management systems, business continuity management systems, and other management frameworks with large government and private organizations. He previously worked for KING ICT, one of the largest IT companies in Croatia, as a system engineer and, later, as senior consultant for information security. Besides information security, he is focused on building large and highly available IT systems. He is a chapter officer of the Croatian chapter of the International Information System Security Certification Consortium, or (ISC)², and a member of ISACA.

Thomas Meyer joined IDC in January 1999 and is currently responsible for managing IDC’s IT Research in Europe. This includes coverage of software, services and hardware markets focused on topics such as datacenter transformation, cloud computing, virtualization, business continuity, sustainability and print services. Additionally Meyer also manages IDC Europe’s cross-domain Practices which provide insight and advisory on 3rd Platform industry transformation such Internet of Things, Cloud, Mobility, Big Data and Customer Experience IT to ICT vendors and end users.

Meyer frequently speaks at IDC, industry, customer and CIO events such as CeBIT, IDC’s EMEA CIO Summit Series, IDC’s Virtualization and Cloud Conferences and the Mobile Commerce Conference. He often contributes to articles in publications across Europe, including the Wall Street Journal, Die Zeit, Focus, Le Monde Informatique, and IT Week, and has also appeared on the BBC World Business Report and Breakfast Business Update.

Before joining IDC, Thomas Meyer worked as an IT media analyst. He holds degrees from the University of London in economics and German and an MA with a focus on European management concepts.

Ewa Zborowska, an experienced technology professional with over two decades of expertise in the European IT services and cloud market. Since 2003, she has been a member of the IDC team, based in Warsaw, focusing on IT services research. In 2018, she joined the European team with a specific emphasis on cloud and AI.

Ms. Zborowska’s interests encompass a broad spectrum, from exploring new technology delivery models to delving into the relationship between business and IT, and understanding the societal and individual impacts of technology. She has authored numerous market publications and reports and advises on IDC projects throughout Europe. She also participates in IDC’s and third-party conferences as a keynote speaker, panelist, and moderator.

Prior to her role at IDC, Ms. Zborowska worked at Statistics Poland (formerly the Central Statistical Office) and worked at an IT company. She holds a degree in Management from the University of Łódź in Poland and has completed postgraduate studies in forecasting and foresight at Collegium Civitas University in Warsaw.