Agenda

Agenda

Public Sector Congress 2025

One day event

8:00 am

Registration & Networking

Arrive Early and Collect Your Mont Blanc Gift!

9:00 am

IDC Welcome Address

Ranjit Rajan

Ranjit Rajan

Vice President, Research (META), IDC

9:05 am

IDC Keynote: AI-Fueled Public Sector Transformation: Strategies for Technology Leaders in Saudi Arabia

Governments are investing in critical capabilities to drive AI-fueled digital transformation across the public sector, revolutionizing citizen services and operational processes, across public administration, healthcare, education and others. Enhancing data-readiness is essential for AI success. As we enter the agentic AI era, public sector organizations must implement robust guardrails for responsible AI adoption. Sovereignty concerns will influence cloud deployment models as they look to scale digital. This session will provide key takeaways and strategic guidance for public sector CIOs navigating this evolving landscape.

Ranjit Rajan

Ranjit Rajan

Vice President, Research (META), IDC

9:20 am

From Vision to National Impact:AI, Orchestration and the Digital Future

Government transformation is rapidly advancing toward a fully integrated digital future. The diverse interconnected government platforms have ensured simplified citizen interactions, streamlined service delivery, and transparent communication. In recent years, Saudi Arabia has made remarkable progress in unifying various government platforms, providing great ease of access and ultra-fast services to both citizens and residents while maintaining the highest standards of integrity. As part of Vision 2030, ongoing initiatives aim to further this journey, ensuring that a unified digital ecosystem delivers a cohesive, efficient, and accessible public service experience that meets the evolving demands of modern society.

Mamoun Masood

Mamoun Masood

Regional Director, Saudi & Northern Gulf, Nintex

9:40 am

Building the AI-Ready Public Sector: A Vision for Agentic National Infrastructure

As generative AI accelerates digital transformation in government, public sector institutions must rethink how their infrastructure supports this new era of agentic, autonomous systems. This keynote explores how next-generation innovations including AgenticOps, the AI Canvas, and advanced cloud governance are transforming government technology foundations from reactive to proactive, intelligent, and secure.
Attendees will learn how AI-optimized platforms for networking, security, data management, and observability are empowering government entities to scale AI responsibly, strengthen service delivery, improve operational resilience, and advance national readiness, driving the realization of Vision 2030 and enabling smarter, more efficient digital governance.

Tarik Al-Turki

Tarik Al-Turki

Solutions Engineer Director, Cisco Saudi Arabia

10:00 am

Building Digital Resilience in the Age of AI

This session explores how government agencies can build a digitally resilient strategy by combining AI-driven insights with unified security and observability capabilities. Attendees will learn how a digital resiliency helps organizations detect and respond to emerging risks faster, modernize legacy environments, and confidently deliver reliable, citizen-facing services in an agentic-first world.

Yaman Hakmi

Yaman Hakmi

Director of Solutions Engineering, Splunk

10:15 am

The Role of Low Code and Agentic AI in Enhancing Citizen Services

Public agencies can utilize the capabilities of low code and agentic AI to improve the quality of citizen services and streamline operations. The introduction of agentic AI presents an unprecedented opportunity for government entities to achieve even better outcomes through the adoption of low-code technologies. It comes as a natural next step in supporting the development of enterprise applications that offer a unique differentiator in public service offering — helping organizations build custom web and mobile apps faster, and with the right architecture to support scalability, agility, and high performance — while utilizing AI agents to enhance communication with citizens and optimize back-office operations.

Mohamed Shaaban

Mohamed Shaaban

Senior Account Executive, OutSystems

10:30 am

Tea/Coffee & Networking

11:00 am

Platinum Tracks (Parallel Sessions)

Platinum Track A

11:00 am – 11:05 am

Start of Session Raffle- Apple Airpod

Yashovardhan Chauhan
Senior Manager, Events, IDC
11:05 am – 11:15 am

Supercharge Your AI Journey: The Power of the Unified AI Factory

Ahmed Rashad
GPT & AI Specialist, EMEA, Nutanix
11:15 am – 11:20 am

Ask Questions, Rate Sessions & Stand a Chance to Win Cross Bags

11:20 am – 11:30 am

Predictive Performance Engineering: Using AI & SRE to Eliminate Public Service Downtime

Farid Sharipov
Head of Performance, Cloud, SRE Engineering, Test Crew
11:30 am – 11:35 am

Ask Questions, Rate Sessions & Stand a Chance to Win Cross Bags

Platinum Track B

11:00 am – 11:05 am

Start of Session Raffle- Apple Airpod

Ranjit Rajan
Vice President, Research (META), IDC
11:05 am – 11:15 am

Reimagining Public Services with AI-Powered Process Innovation

Loay Jaber
Director, Middle East Partners, Appian
11:15 am – 11:20 am

Ask Questions, Rate Sessions & Stand a Chance to Win Cross Bags

11:20 am – 11:30 am

Understanding and Managing GenAI in the Public Sector

Saeed Alzahrani
General Manager, Saudi Arabia, NetApp
11:30 am – 11:35 am

Ask Questions, Rate Sessions & Stand a Chance to Win Cross Bags

11:35 am

Gold Tracks (Parallel Sessions)

Gold Track A

11:35 am – 11:45 am

The Macroeconomics of AI: Productivity & Labor

Muhammad Ebraheem
Chief Data Scientist, Mozn

Gold Track B

11:35 am – 11:45 am

Accelerating Government GenAI with Trusted Data

Ahmed Tarek
Director, Sales Engineering, EMEA, Incorta
11:45 am

Panel Discussion: Harnessing the Power of AI to Reshape Public Governance

As AI continues to transform industries, its role in enhancing governmental processes, policymaking, and public engagement will become increasingly significant. The integration of AI into government functions not only promises to streamline operations but also presents profound ethical considerations around data privacy, bias, and decision-making transparency. Saudi Arabia’s ambitious AI agenda, aiming to integrate this technology into governance, is fostering discussions on how AI can better serve citizens and drive more effective, inclusive policies. This session will explore how AI is revolutionizing public sector operations — from optimizing service delivery to transforming policymaking and fostering deeper citizen engagement. Through AI-driven analytics, governments are now empowered to anticipate trends, derive actionable insights, and craft data-backed and citizen-centric policies.

Ranjit Rajan

Ranjit Rajan

Vice President, Research (META), IDC

Sivakumar Seshadri

Sivakumar Seshadri

Head of Digital, Confidential Government

Faisal Khan

Faisal Khan

IT Director, ALNASSR Club Company

Nawaf Alghamdi

Nawaf Alghamdi

Data & Artificial Intelligence Director, Council of Health Insurance

Hazem Jarrar

Hazem Jarrar

Chief Technology Officer, King Faisal Foundation

Muhannad Abughosh

Muhannad Abughosh

Chief Technology Officer, Confidential

12:25 pm

Mega Raffle: iPhone 16

12:30 pm

Lunch & Continued Networking

1:30 pm

End of the Conference

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