Agenda
Public Sector Congress 2025
One day event
Registration & Networking
Arrive Early and Collect Your Mont Blanc Gift!
IDC Welcome Address
Ranjit Rajan
Vice President, Research (META), IDC
IDC Keynote: AI-Fueled Public Sector Transformation: Strategies for Technology Leaders in Saudi Arabia
Governments are investing in critical capabilities to drive AI-fueled digital transformation across the public sector, revolutionizing citizen services and operational processes, across public administration, healthcare, education and others. Enhancing data-readiness is essential for AI success. As we enter the agentic AI era, public sector organizations must implement robust guardrails for responsible AI adoption. Sovereignty concerns will influence cloud deployment models as they look to scale digital. This session will provide key takeaways and strategic guidance for public sector CIOs navigating this evolving landscape.
Ranjit Rajan
Vice President, Research (META), IDC
From Vision to National Impact:AI, Orchestration and the Digital Future
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Government transformation is rapidly advancing toward a fully integrated digital future. The diverse interconnected government platforms have ensured simplified citizen interactions, streamlined service delivery, and transparent communication. In recent years, Saudi Arabia has made remarkable progress in unifying various government platforms, providing great ease of access and ultra-fast services to both citizens and residents while maintaining the highest standards of integrity. As part of Vision 2030, ongoing initiatives aim to further this journey, ensuring that a unified digital ecosystem delivers a cohesive, efficient, and accessible public service experience that meets the evolving demands of modern society. |
Mamoun Masood
Regional Director, Saudi & Northern Gulf, Nintex
Building the AI-Ready Public Sector: A Vision for Agentic National Infrastructure
As generative AI accelerates digital transformation in government, public sector institutions must rethink how their infrastructure supports this new era of agentic, autonomous systems. This keynote explores how next-generation innovations including AgenticOps, the AI Canvas, and advanced cloud governance are transforming government technology foundations from reactive to proactive, intelligent, and secure.
Attendees will learn how AI-optimized platforms for networking, security, data management, and observability are empowering government entities to scale AI responsibly, strengthen service delivery, improve operational resilience, and advance national readiness, driving the realization of Vision 2030 and enabling smarter, more efficient digital governance.
Tarik Al-Turki
Solutions Engineer Director, Cisco Saudi Arabia
Building Digital Resilience in the Age of AI
This session explores how government agencies can build a digitally resilient strategy by combining AI-driven insights with unified security and observability capabilities. Attendees will learn how a digital resiliency helps organizations detect and respond to emerging risks faster, modernize legacy environments, and confidently deliver reliable, citizen-facing services in an agentic-first world.
Yaman Hakmi
Director of Solutions Engineering, Splunk
The Role of Low Code and Agentic AI in Enhancing Citizen Services
Public agencies can utilize the capabilities of low code and agentic AI to improve the quality of citizen services and streamline operations. The introduction of agentic AI presents an unprecedented opportunity for government entities to achieve even better outcomes through the adoption of low-code technologies. It comes as a natural next step in supporting the development of enterprise applications that offer a unique differentiator in public service offering — helping organizations build custom web and mobile apps faster, and with the right architecture to support scalability, agility, and high performance — while utilizing AI agents to enhance communication with citizens and optimize back-office operations.
Mohamed Shaaban
Senior Account Executive, OutSystems
Tea/Coffee & Networking
Platinum Tracks (Parallel Sessions)
Platinum Track A
Start of Session Raffle- Apple Airpod
Senior Manager, Events, IDC
Supercharge Your AI Journey: The Power of the Unified AI Factory
GPT & AI Specialist, EMEA, Nutanix
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Predictive Performance Engineering: Using AI & SRE to Eliminate Public Service Downtime
Head of Performance, Cloud, SRE Engineering, Test Crew
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Platinum Track B
Start of Session Raffle- Apple Airpod
Vice President, Research (META), IDC
Reimagining Public Services with AI-Powered Process Innovation
Director, Middle East Partners, Appian
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Understanding and Managing GenAI in the Public Sector
General Manager, Saudi Arabia, NetApp
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Gold Tracks (Parallel Sessions)
Gold Track A
The Macroeconomics of AI: Productivity & Labor
Chief Data Scientist, Mozn
Gold Track B
Accelerating Government GenAI with Trusted Data
Director, Sales Engineering, EMEA, Incorta
Panel Discussion: Harnessing the Power of AI to Reshape Public Governance
As AI continues to transform industries, its role in enhancing governmental processes, policymaking, and public engagement will become increasingly significant. The integration of AI into government functions not only promises to streamline operations but also presents profound ethical considerations around data privacy, bias, and decision-making transparency. Saudi Arabia’s ambitious AI agenda, aiming to integrate this technology into governance, is fostering discussions on how AI can better serve citizens and drive more effective, inclusive policies. This session will explore how AI is revolutionizing public sector operations — from optimizing service delivery to transforming policymaking and fostering deeper citizen engagement. Through AI-driven analytics, governments are now empowered to anticipate trends, derive actionable insights, and craft data-backed and citizen-centric policies.
Ranjit Rajan
Vice President, Research (META), IDC
Sivakumar Seshadri
Head of Digital, Confidential Government
Faisal Khan
IT Director, ALNASSR Club Company
Nawaf Alghamdi
Data & Artificial Intelligence Director, Council of Health Insurance
Hazem Jarrar
Chief Technology Officer, King Faisal Foundation
Muhannad Abughosh
Chief Technology Officer, Confidential